Start Here

Four Key Service Points to Get Started

1. Schedules and Appointments
2. Stay Connected and Communicate through Avalon Hub
3. Avalon Admission and www.mycollegelist.com websites
4. Reviews and Referrals

1. Schedules, Reminders, and Appointments


• It is always preferable to schedule a series of appointments on the same days and times each week in order to avoid scheduling confusion or missed appointments.


• Unless you opt out, you will be sent SMS reminders (text messages sent to your cell phone) the evening before, and morning of, each session. These reminders can be sent to the student, parents, or any combination of student and parents who have opted in (or not opted out) through the Avalon Hub Parent Portal. If you receive an SMS message that you think is in error, please contact our office immediately.


• All scheduling requests should be handled through our office, whether verbally or via email at admin@avanonadmission.com, not just with your tutor or counselor. The best way to request schedule changes is directly through the Avalon Hub Parent or Student Communications Module located in the center of your Dashboard page.


• Please request changes to your Avalon schedules as far in advance as possible for planned or foreseeable events such as tests, events, competitions, vacations, etc. We value our tutors' and counselors' time as much as we value yours, so we ask that you give at least one day's notice in order to avoid charges.


2. Stay Connected and Communicate through Avalon Hub

   Avalon Hub is the primary means by which your family and our company share important information. Please complete all information requests, and log in regularly to

   • check schedules
   • request information
   • request schedule changes
   • read your session notes
   • stay updated on recent news, articles, and bulletins.

   Please note: Use of external emails to communicate with our administration, tutors, or counselors is discouraged. To avoid confusion or conflicting information, please use Avalon Hub to communicate with your tutor, your counselor, or Avalons administrators.

3. Avalon Admission and www.mycollegelist.com websites


• www.avalonadmission.com contains abundant information on many topics related to academics, tests, private schools, and colleges. You can connect to it directly using the link in the top navigation of Avalon Hub.


• www.mycollegelist.com is our exclusive college-list-generating portal that contains detailed information on 200 of the most popular colleges in America. It uses a proprietary algorithm to generate an "admission-likelihood ranking" for each student at each college based on more than 20 factors that are deemed important to these colleges in varying degrees. We intentionally do not give an admission likelihood percentage (e.g., 18% chance of admission) because doing so is a highly misleading and inaccurate practice. Instead, we provide a range that allows us to account for variables that are inherent in individual each college's admission priorities. We also provide a "What If" engine that enables students to change their responses to the survey questions to see how these changes they might affect their admission success.


4. Reviews and Referrals
• Our business depends largely on your reviews and referrals. If you are happy with our services, we would very much appreciate your taking a moment to write a review on Google Business and/or Trust Pilot, or to refer us to a friend or colleague.


• We always appreciate referrals to family, friends, classmates, coworkers, etc. Referrals can be done directly through the Avalon Hub dashboard by using the green banner at the bottom of your Dashboard page.


• Thank you for taking the time to read through this section in its entirety to learn more about services provided to your family.

Avalon Hub Tracking Software

Parent Portal

The Avalon Hub Parent Portal has been designed for the evolving needs of our clients and evolving level of service that Avalon provides. Here are its main features.

Top

1. Parents may enter each of their children's portals simply by clicking on their icon at the top of the page. Return to the parent portal by clicking on "Return to Parent Home" just below your avatar in the upper right-hand corner. You may also do so by clicking on the "Family Portal" button on the left hand column under your child's name.

Left Column

1. View all scheduled appointments for the entire family.
2. Review policies and procedures for items such as guidelines for interactions with employees, payment, scheduling, refunds, and cancelations.

Middle Column

1. View upcoming events such as application deadlines, special events, and opportunities.
2. Accept or initiate communications with tutors, counselors, or administrators by using our communications hub.
3. Check recent transactions through our accounting hub

Right Column

1. Review notes for recently completed sessions. By clicking on any of the notes, you'll be able to see all notes for that entire series of sessions.
2. View recent news articles of relevance.
3. Read our recent blog articles
4. Use social media links to view our Facebook, LinkedIn, and X pages.

Bottom

We love referrals! Please use our referral button at the bottom of the page to provide us with information about individuals or families you feel might be interested in learning about our services, or just getting on our email list.

Use various parameters to search through our list of extracurriculars. To do so, simply enter the parameter(s) that are most important to you and click on the "Search" button at the bottom right of the top window. When you do, a list of extracurricular activities matching those characteristics will appear in the window below. Click on each program's "View" button to see details. When you do, you will see Avalon's rating, as well as various parameters such as application fee, category, subject, and more. You'll also be able to click on the link to the program to be taken directly to its website. Please note that data for each program evolves quickly based on the number of factors and may have changed since it was entered into our system. If you find such a change or discrepancy in our data, please let us know so we can make the appropriate adjustments.

When you click on "Session List" in the top navigation, you will see a list of sessions for each child and each subject, as well as location, total number of sessions, and date of next session, if it exists. Click on the "I" Icon to see series notes. Click on the "Show Entire Schedule" button to see a complete schedule of past and upcoming sessions for each service.

Click on "Transaction History" in the top navigation to see a list of all processed transactions for each child within a date range that you select.

When you click on "Admission Counseling" in the top navigation bar, you will see some sub-navigation to the various types of admission counseling we provide. You may click on any one of these to get details about these services.

Click on "Research" in the top navigation bar to learn more about our research services and opportunities which include mentored scientific and historical research, writing and publishing research papers, preparing for academic competitions, and more.

Clicking on the "Website" button brings you to the www.avalonadmission.com website

Clicking on the "Test Prep" button in the top navigation bar brings you to information about our test preparation services for SAT, ACT, AP, TOEFL, and other exams.

Clicking on the "Blog" button brings you to the Avalon admission blog which contains detailed information on issues related to admission, test preparation, and academics.

Clicking on the tutor/counselor finder button on the far-right side of the upper navigation bar brings you to a search tool that allows you to enter subject type and subject you are interested in, which will then bring up a list of tutors certified by Avalon to teach or provide counseling in these subjects. Clicking on the"Check Status and Availability" but for each tutor will open a messaging box that will go directly to an Avalon Admission administrator who will follow up with you on your information request.